Shipping policy

Introduction

At TapRoots, we are dedicated to providing you with the best possible service, including reliable and efficient shipping. Please read our Shipping Policy carefully to understand our shipping practices and policies.

Shipping Carriers

We use the following carriers to ensure your products are delivered safely and promptly:

  • United States Postal Service (USPS)
  • United Parcel Service (UPS)

Processing Time

  • Orders are typically processed within 1-2 business days after they are placed.
  • Orders placed on weekends or holidays will be processed on the next business day.

Shipping Rates and Delivery Times

Shipping rates and delivery times vary based on the shipping carrier, delivery location, and shipping method chosen at checkout.

USPS Shipping Options

  • USPS First Class Mail: Delivery typically within 3-5 business days.
  • USPS Priority Mail: Delivery typically within 2-3 business days.
  • USPS Priority Mail Express: Delivery typically within 1-2 business days.

UPS Shipping Options

  • UPS Ground: Delivery typically within 3-7 business days.
  • UPS 2nd Day Air: Delivery typically within 2 business days.
  • UPS Next Day Air: Delivery typically within 1 business day.

Shipping Confirmation and Tracking

  • Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
  • You can track your order using the tracking number provided in the confirmation email.

International Shipping

At this time, we only ship within the United States. We do not offer international shipping.

Shipping Address

  • Please ensure that the shipping address you provide is accurate and complete.
  • We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Delays and Issues

While we strive to ensure timely delivery, there may be occasional delays due to factors beyond our control, such as weather conditions or carrier delays. If you experience any issues with your shipment, please contact our Customer Service team for assistance.

Contact Us

If you have any questions or need assistance with your order, please contact our Customer Service team:

TapRoots
18478 Forest Rd, Suite 11,
Forest, VA, 24551
Email: orders@taprootsva.com

Thank you for choosing TapRoots. We are committed to providing you with reliable shipping options and excellent customer service. If you have any concerns or need further assistance, please do not hesitate to reach out to our Customer Service team.